Shipping Policy
Currently we offer shipping to the United States, Canada, and selected countries in Asia (Malaysia, Singapore and Japan). To shop our EU site, please visit https://leminimacaron.eu/.
All online orders are shipped within 3-4 business days of the order being received (not including weekend days). Domestic orders are shipped from the United States via USPS and take an average of 3 - 5 business days. Please note that these times do not include weekends and holidays.
Please be aware that during busy periods such as Black Friday, sales, and promotions, there may be a delay of up to 2 additional business days in shipping times. Your understanding is greatly appreciated.
Shipping Rates
We charge the following flat-rate shipping fees:
- USD $5 for the United States on orders under $55
- USD $7 for Canada on orders under $75
- USD USD $10 for Malaysia and Singapore on orders under $75
- USD $7 for Canada on orders under 75$
We currently offer free shipping within the United States for orders over USD $55 and in some other countries for orders over USD $75-$100. Free Shipping total must equate $55 or over following the application of discount codes and/or Gift Cards.Certain restrictions may apply.
Orders are shipped from the United States via Access Worldwide for international and take an average of 10-20 business days for international shipments (although sometimes up to 40, depending on the country). Please note that these times do not include weekends and holidays.
All customs duties are the sole responsibility of the customer and we are not liable.
Our Refund and Return Policy
You have 14 days to return any purchase from the day you receive your order. Items returned must be in their original packaging and not used. We cannot consider any items that are used, incomplete, ruined, damaged, or dirty for a refund.
After receiving your order and you wish to make a return, you must email us to verify the order number and confirm your information for the return.
If you are shipping within the US, it may take up to 7 days for us to receive it in our warehouse. If you are shipping internationally, it could take up to 21 days for us to receive it. We recommend tracking your package and emailing us to confirm that we received it.
Once we receive your package in our warehouse, it will take 10 days to process and refund you the amount of the order, minus shipping fees.
