What is the standard shipping policy for orders outside the US?

Orders are shipped from the United States via Access Worldwide for international and take an average of 10-20 business days for international shipments (although sometimes up to 40, depending on the country). Please note that these times do not include weekends and holidays.


We charge the following flat-rate shipping fees:

  • USD $7 for Canada on orders under $75
  • USD $10 for Malaysia and Singapore on orders under $75
  • USD $15 for Japan on orders under $100

From time to time, your local country’s customs may hold the shipment and request that you pay customs duties; this is rare but it can happen on occasion. All customs duties are the sole responsibility of the customer and we are not liable.

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